Legal Information

Privacy Policy

Learn how AppSevaa collects, uses, stores, and protects your data.

Last updated: April 2026

1. Introduction

Welcome to AppSevaa. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our WhatsApp-based AI CRM and lead management platform.

2. Information We Collect

• Account details such as name, email address, phone number, and business information.
• Lead details such as customer name, phone number, status, and conversation history.
• WhatsApp messages sent and received through the platform.
• Usage data such as login activity, browser, device, and feature usage.

3. How We Use Your Information

• To provide and operate the AppSevaa platform.
• To enable WhatsApp automation, AI replies, and follow-ups.
• To manage leads, conversations, templates, and notifications.
• To improve platform security, performance, and customer support.

4. WhatsApp & Messaging Data

AppSevaa may process WhatsApp messages, lead details, and conversation history only to provide CRM, automation, AI reply, and follow-up services to your business.

5. Data Sharing

We do not sell your personal data. We may share limited information with trusted third-party service providers such as hosting, payment, AI, analytics, email, and WhatsApp service providers only when required to operate the platform.

6. Data Security

We use reasonable technical and organizational safeguards including authentication, access control, secure infrastructure, and monitoring to help protect your data.

7. Data Retention

We retain your data as long as your account is active or as required to provide our services. You may request data deletion by contacting us.

8. Your Rights

• Request access to your data.
• Request correction of inaccurate data.
• Request deletion of your data.
• Withdraw consent where applicable.

9. Contact Us

For privacy-related questions, contact us at support@appsevaa.com.